- How do I place an order at raventhrop.online?
You can browse our website, select products you are interested in, and add them to your cart. After completing your selection, proceed to the checkout page, fill in your information as prompted, and complete the payment.
- What payment methods do you accept?
We support multiple payment methods, including major credit cards (such as Visa and MasterCard), debit cards, and certain electronic payment platforms. You can choose the appropriate payment method at checkout.
- How do I check my order status?
You can check your order status by logging into your account. If you do not have an account, an email will be sent upon order confirmation, and you can track your order through the link in that email.
- Do you offer international shipping?
Currently, we only offer domestic shipping. If you are abroad and wish to purchase our products, please contact us, and we will try our best to provide a solution for you.
- What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer service team within 7 days of receiving the goods. Please provide your order number and photos, and we will process a replacement or refund for you. 6. Can I return the product? Is there a time limit?
Yes, you can apply for a return within 30 days of receiving the product. The returned product must be unused and in its original packaging. Please refer to our return policy on our website for specific return procedures.
- Will you share my personal information?
We are committed not to selling your personal information to third parties. Please see our privacy policy for details on how we collect and use your information.